Our goal is your success. Regardless of any difficult circumstances you may experience at our safety and licencing course, please contact us directly and we will work to assist you.
Motorcycling is an outdoor activity and we ride rain or shine, so arrive at the site prepared to ride with weather-appropriate gear. Our instructors on-site have full discretion to pause or cancel training in case of hazardous conditions. If your course is cancelled or curtailed due to weather we will reschedule your training as availability allows, or offer you a full refund.
If we must cancel the course for any other reason we will give you as much notice as possible. We will reschedule your training as availability allows, or offer you a full refund.
If your plans change, we ask for at least 3 days (72 hours) notice prior to your first scheduled course date to reschedule or request cancellation without penalty. With less than 3 days notice, you may reschedule or cancel your registration at a cost of $100 (all fees plus HST). In case of cancellation, your registration fee will be refunded minus the $100 fee. If you fail to attend a scheduled riding session without notice, your registration fee is forfeited.
If it’s not working out at the course…
Should you feel you are posing a danger to yourself or others, by the lunch break on your first day of on-bike training you may decide not to pursue motorcycle training with us any further and we will refund you $100 (plus HST). On the other hand, if you’re just having a bad morning but are still keen to learn, we will provide you with alternatives to return free of charge, subject to availability.
Should you become ill or are injured at the course, if you still wish to pursue motorcycling upon your recovery, we will offer to reschedule you free of charge, subject to availability. If you no longer wish to pursue motorcycling and choose not to return, we will refund you $100 (plus HST).
If you are not successful in your licencing test at the end of the course, LCF offers free re-tests. We can also make arrangements for additional coaching. Regardless of circumstance, please speak with us. We want you riding, we want you riding safely, and we want you to have fun!